Contactless EMV
Payments For Public Transit

Introduce your riders to a convenient and secure way to pay: contactless bank cards.

More than 51% of Americans are using some form of contactless payment cards. Bank cards and mobile wallets such as Apple Pay and Google Pay are a standard in everyday transactions. Combined with the impact of the pandemic, more and more people are turning to contactless payments than ever.

Modeshift offers a payment solution that can be adopted by riders immediately – a simple payment method they’re already familiar with. This solution is cheaper for the agency than cash handling. It’s also much better suited to the pressing need for data that agencies face today in their quest to provide better service.

This solution is called contactless EMV payments.

Using our cEMV solution agencies can decrease their exposure to cash by providing contactless bank card payments to their riders.

What is EMV?

EMV (Europay, Mastercard, Visa) is a payment standard that allows riders to use a contactless bank card (credit, debit, e-wallet, etc.) to pay for their trips.

Using contactless (open-loop) cards, Modeshift can automatically calculate fares according to the type of trip, effectively bringing the best possible rate to every rider.

Supported by Visa, MasterCard, Amex, Discover, Apple Pay and Google Pay, EMV payments are a robust alternative to cash. EMV payments are secure and reliable and can also help reduce operational costs and cash handling.

Benefits of EMV payments

Cash handling operations decrease with the adoption of contactless payments: drivers no longer need to handle cash (which is expensive – minimum 15c/dollar)
Immediate adoption: riders no longer need to buy or top up smart cards or mobile apps. Riders do not have to buy any kind of ticket in advance.
Reduced operational costs: transit agencies can reduce the expensive process of issuing and managing smart cards or tickets.
Decreased boarding time: the process takes less than ½ second.
Mobile phones and smart watches with Apple Pay and Google Pay are also available as EMV payment options.

Our EMV solution includes:

Contactless payments supported by Visa, MasterCard, Amex, Discover, Applе Pay and Google Pay.

Secure transactions: works according to the Visa and Mastercard mass transit regulations; PCI-DSS compliant; EMV Level 1, 2 and 3 certified system.

Reliable infrastructure: transactions happen offline as specified by Visa and Mastercard.

Fixed and flexible fares based on capping and aggregation.

Detailed analytics on transactions, sales, and riders’ flow.

Service desk for handling blacklists and other rider support cases.

Fare-inspection terminals (if required).

Self-service portal allowing the riders to check their transactions and trips.

Fraud monitoring and prevention.

Integrated with our account-based ticketing system: open-loop cards can be used for monthly passes, discounted fares, and validations that do not actually charge the cards.

‘We are excited to partner with Modeshift, a leader in the mobile transit space, to improve our services for all our constituents.’

Dave Kilmer Executive Director, South Central Transit Authority

‘We received all the systems from a single provider. Ticketing, CAD/AVL, and all equipment in vehicles is installed by one company and we do not have to manage multiple suppliers.’

Adrian Mocioniu Mayor, Slobozia, Romania

‘During this time of caution because of the virus, Modeshift provided us with a modern, efficient, touchless fare payment option for customers. Combining the product with the customer service and step by step implementation they helped make the integration of the system for customers and RRTA a win – win for all parties. Thanks Modeshift!’

Greg Downing Executive Director, SCTA

‘Real-time passenger information makes the service predictable. Payment is easy and the extremely low validation dwell time eliminates unnecessary delays. As a result, RAT Craiova recorded ridership increase. The reliable fare collection and control system led to a 20% increase in ticket revenue collection.’

Sorin Manda General Manager, RAT Craiova, Romania

‘Citizens and guests of Craiova enjoy a superior user experience. Real time passenger information makes the service predictable, payment is easy and the extremely low validation dwell time eliminates unnecessary delays.’

Sorin Manda General Manager, RAT Craiova, Romania

‘A key achievement of Telelink and Modeshift is the successful integration with our existing AVL/RTPI solution that allows us to utilize and build upon our prior investment. The account-based architecture of the solution is allowing us to integrate multiple modes of transport into a straight-forward passenger experience.’

Jordan Nikolov Deputy Mayor, Stara Zagora, Bulgaria

‘The most important result of the implementation of the system in our city in 2019 was the improved customer experience. We witnessed a significant increase of the satisfaction of passengers and a trend of rising public transit usage.’

Titan Vasile Chief of Public Services, Bistrita, Romania

‘We are excited to partner with Modeshift, a leader in the mobile transit space, to improve our services for all our constituents.’

Sheila J. Gombita Executive Director, Freedom Transit

‘The as-a-service approach makes it feasible for us to implement this modern solution with all the limitations of our budget and the fees we pay are largely covered by the revenue increase and cost savings that we achieved as a result of using the system.’

Dipl. Eng. Cornel Sandulescu General Manager, Braila, Romania

‘We’re excited to provide a safer experience for riders and staff while improving the customer experience for booking and managing trips. Using Modeshift’s technology, users will experience an intelligent transport system that makes booking and planning trips far easier.’

Marc Keenan Executive Director, Freedom Transit

‘Now that we have implemented the system, we are enjoying the benefits – easy bus schedule preparation, control and on-line monitoring of the vehicles and schedule adherence, full control on ticket revenue, real-time passenger information and many other features that we are planning to offer to the citizens, using the valuable data we have in the platform.’

Titan Vasile Chief of Public Services, Bistrita, Romania

‘We are pleased with the functionalities and the flexibility of the platform and highly recommend it to other cities that are planning to modernize its mobility and are focused on the end-user experience.’

Mladen Ivanov Director of Municipal Car Parks and Blue Zone, Varna, Bulgaria

‘We are impressed by the fluent and simple user interface of the mobile application. It supports all fare modes and now citizens can easily buy tickets on the go!’

Sorin Manda General Manager, RAT Craiova, Romania

Contactless EMV Payments For Public Transit

Introduce your riders to a convenient and secure way to pay: contactless bank cards.

This solution is called contactless EMV payments.

What is EMV?

Benefits of EMV payments

Our EMV solution includes:

Read more on our blog

Contactless Ticketing For Public Transport: All You Need To Know

Contactless EMV Payments For Public Transit: An Overview

Contactless EMV
Payments For Public Transit