Modeshift Computer-aided Dispatch & Automatic Vehicle Location
Optimize efficiency and improve on-time performance
Struggling to find a way to optimize performance? We thought so (it’s not just you, everyone does). Transit agencies, especially those who experience growth pains, are finding it more and more difficult to keep track of their fleet. Our response? An integrated fleet management system that helps keep vehicles and people on track, and is fully integrated within our fare collection product.
What is an AVL (automatic vehicle location) system?
AVL is a system of sensors installed onboard public transit vehicles and connected via a connectivity protocol to a back end. simple direction finding, LORAN-based locating, signpost systems, GPS-based location, sensor-augmented AVL. In recent years, GPS has been proven to work best for the needs of public transportation. The information that is being constantly sent towards the back end is processed in either in real time or at specific intervals and enables transit agencies to monitor vehicles for delays, detours, etc. AVL systems are also necessary for RTPI (Real-time Passenger Information) systems to work.
How does automatic vehicle location work?
Automatic Vehicle Location systems use sensors that are installed onboard the vehicles – these might be part of the fare collection hardware, a component inside the vehicle’s mainframe or simply a tablet/smartphone. These sensors can be programmed to monitor the vehicle’s movement at different intervals – seconds, minutes or whatever works best for the agency. They send GPS signal at the designated interval towards the back end. Connectivity is an important part of the AVL system, and in case it is lost, special back-up mechanisms ensure the back end receives data prognosis in order to calculate the estimated position of the vehicle.
Types of AVL systems
There are two types of AVL systems: passive and active. Passive AVL systems use software to log data for later retrieval. Active AVL systems constantly send GPS signals to the back-end software via a chosen connectivity protocol. Modeshift’s AVL system is of the active type and uses a GPS module (usually as part of the onboard validator).
Benefits of the Automatic Vehicle Location technology
AVL systems are indispensable to any modern transit agency. They can be used to track vehicles in real time, log on-time performance to be used in reporting, or help computer-aided dispatch (CAD) operations. They are also used to inform Real-time Passenger Information (RTPI) systems about arrival and departure times to be displayed at bus shelters, inside mobile apps, etc.
What is CAD (computer-aided dispatch)?
CAD is a software that helps transit agency staff organize the day-to-day operations of the agency. It can be used to create schedules and manage headways. AVL systems facilitate the use of CAD systems by feeding real-time data about every vehicle, making fleet management much more optimized and efficient. Computer-aided dispatch systems are indispensable to ensure the smooth operation of the fleet and for performance monitoring.
Computer-aided Dispatch & Automatic Vehicle Location by Modeshift
Your real-time tool to create schedules, calendars, routes and more
- Modeshift’s Computer-aided dispatch and Automatic Vehicle Location systems are based on a robust real-time GPS tracking that ensures what you see on your screen is what’s happening on the road
- Their granular structure is easy to understand and gives staff the flexibility to plan for truly effective transit operations
- Manage headways for the best possible performance
- Fully integrated with Modeshift Fare Collection and Reports: you can have everything at a glance, in a single product. This creates a seamless experience for everyone involved in the process
Being on time is now possible, every day and with every vehicle.
‘Now that we have implemented the system, we are enjoying the benefits – easy bus schedule preparation, control and on-line monitoring of the vehicles and schedule adherence, full control on ticket revenue, real-time passenger information and many other features that we are planning to offer to the citizens, using the valuable data we have in the platform.’
‘Citizens and guests of Craiova enjoy a superior user experience. Real time passenger information makes the service predictable, payment is easy and the extremely low validation dwell time eliminates unnecessary delays.’
‘The most important result of the implementation of the system in our city in 2019 was the improved customer experience. We witnessed a significant increase of the satisfaction of passengers and a trend of rising public transit usage.’
‘We are pleased with the functionalities and the flexibility of the platform and highly recommend it to other cities that are planning to modernize its mobility and are focused on the end-user experience.’
‘We are impressed by the fluent and simple user interface of the mobile application. It supports all fare modes and now citizens can easily buy tickets on the go!’
‘We received all the systems from a single provider. Ticketing, CAD/AVL, and all equipment in vehicles is installed by one company and we do not have to manage multiple suppliers.’
‘Real-time passenger information makes the service predictable. Payment is easy and the extremely low validation dwell time eliminates unnecessary delays. As a result, RAT Craiova recorded ridership increase. The reliable fare collection and control system led to a 20% increase in ticket revenue collection.’
‘A key achievement of Telelink and Modeshift is the successful integration with our existing AVL/RTPI solution that allows us to utilize and build upon our prior investment. The account-based architecture of the solution is allowing us to integrate multiple modes of transport into a straight-forward passenger experience.’
‘During this time of caution because of the virus, Modeshift provided us with a modern, efficient, touchless fare payment option for customers. Combining the product with the customer service and step by step implementation they helped make the integration of the system for customers and RRTA a win – win for all parties. Thanks Modeshift!’
‘The as-a-service approach makes it feasible for us to implement this modern solution with all the limitations of our budget and the fees we pay are largely covered by the revenue increase and cost savings that we achieved as a result of using the system.’